Influencers from 11 countries, including Russia, Egypt, and Tunisia, visited Xi'an during the International Communication Event @ Xi'an for Overseas Influencers from Aug 25 to 27.

Using foreign visitors' travel routes, the event tested the coverage and user‑friendliness of Xi'an's foreign‑oriented services, covering arrival and customs clearance, cultural‑tourism consumption, daily payment, and accommodation services.

At Terminal 5 of Xi'an Xianyang International Airport, the influencers observed how the 240‑hour visa‑free transit policy works and learned about the smart contactless customs clearance process. To date, the terminal's passenger inspection lanes have been expanded from 42 to 72, with a waiting area covering 6,500 square meters. Qualified passengers can complete clearance in an average of under 10 seconds.

Over 1,111 foreign‑card POS terminals have been installed at major cultural‑tourism sites citywide. Foreign‑card payment is available at 299 merchants in the Grand Tang Mall. Cultural‑creativity stores and cafes in Yanta district also accept overseas bank cards, enabling international tourists to make purchases without exchanging cash. Cultural and museum venues offer multilingual commentary and English guided tours, making it easier for visitors to explore the city's rich cultural heritage despite language differences.

"I was worried about the language barrier before arrival, but everything from signage to accommodation and dining was clear," said a Russian influencer. "The whole process went much faster than I expected."

The tour of Hygeia Chang'an Hospital showcased Xi'an's capacity for international-standard medical services. The influencers observed medical equipment, including the TOMO helical therapy system, Elekta linear accelerator, and PET/CT scanner, and learned about precision oncology therapies and the MDT multidisciplinary treatment model.

The full‑range services in the International Ward, covering patient companionship, multidisciplinary diagnosis and treatment, personalized nursing, and rehabilitation follow‑ups, gave influencers insight into the patient‑centered care delivered by the hospital for international patients.

The event tested the city's international service capacity and presented a comprehensive image of Xi'an to the world, where ancient heritage meets modern dynamism and innovation fuels development.